What Cody is
Cody is a business AI assistant trained on your own knowledge. Upload PowerPoint, PDF and other files or crawl a website, and it answers team questions with sources, drafts content and helps troubleshoot, aimed at companies turning internal knowledge into an askable assistant.
What you can do with it
- Build a knowledge base from files and sites
- Answer employee and customer questions with citations
- Draft internal email and docs
- Reduce repeated explanations
Who it is for
- SMBs and customer service teams
- Knowledge managers
- Teams without technical staff
What to watch out for
- Answer quality tracks knowledge base quality; outdated docs produce outdated answers
- Permissions and access control need configuring per team
- Sensitive or legal questions need human review
- Free tier limits unknown; confirm pricing
Pros & cons
✓ What we like
- Source citations build trust
- Genuine no-code setup
- Practical team scenarios
! What to watch out for
- Knowledge base upkeep is on you
- Sensitive topics need review
- Pricing to confirm
FAQ
Can Cody read company documents?
Yes. Files and crawled websites form its knowledge base.
Does it cite sources?
Yes. Answers include source basis, which aids verification.
Can it replace support teams?
No. It handles repetitive questions; complex cases stay human.
Last reviewed: 2026-09-13
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