What Gallabox is
Gallabox is a WhatsApp automation platform. It connects the WhatsApp Business API with AI sales assistants, autoresponders, campaigns and workflows, aimed at businesses that acquire and serve customers over WhatsApp.
What you can do with it
- Automate customer chat replies
- Capture and route ad leads
- Run campaign messages
- Follow up sales pipelines
Who it is for
- E-commerce and local services
- Education and real estate teams
- Sales and support on WhatsApp
What to watch out for
- WhatsApp has strict rules on templates, consent and message frequency; violations get numbers blocked
- Marketing to users without opt-in is non-compliant
- Payments, complaints and sensitive issues need human routing
- Prepare templates, workflows and transfer rules before launch
Pros & cons
✓ What we like
- Deep WhatsApp specialisation
- Sales copilot beyond auto-replies
- Lead capture tooling
! What to watch out for
- Platform policy compliance critical
- Human routing required
- Template approval process
FAQ
What does Gallabox solve?
Fragmented WhatsApp customer conversations, marketing and sales follow-up.
Is it for formal processes?
Yes for communication automation; payments, complaints and sensitive issues transfer to humans.
What should I prepare?
WhatsApp Business account, templates, workflows and customer data permissions.
Last reviewed: 2026-09-15
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