Avoma

What Avoma is

An AI meeting platform. It joins calls, transcribes them, writes up notes, and connects the result to the rest of the sales stack: scheduling, routing, conversation intelligence, coaching and CRM updates.

The angle is coverage. Rather than being only a note-taker, it tries to own the meeting from booking through to follow-up.

What you can do with it

• Get a transcript and structured notes after each call
• Identify speakers and topics so the part that mattered is findable
• Bookmark moments live during the meeting
• Handle scheduling and routing on the front end
• Review conversations for coaching
• Update CRM fields from meetings

Who it is for

• Sales, customer success and recruiting teams
• Managers who need material to coach from

What to watch out for

• Recording people creates obligations: consent or notice depends on jurisdiction and company policy, and retention and internal access need setting deliberately
• AI notes and CRM writes are helpful but imperfect, so confirm commitments, amounts and key customer details yourself
• Transcription accuracy drops with accents, crosstalk and poor audio