Crafter

What Crafter is

A layer that sits on top of Jira. It reads the work already recorded in your tickets and answers questions about it, creates tickets automatically and gives a running view of project status.

It assumes you already run projects in Jira. Without that, there is little for it to work with.

What you can do with it

• Ask about project status in chat instead of building a query
• Generate tickets from a description or a recurring pattern
• Automate the ticket steps your team repeats every sprint
• Surface what is blocked or ageing
• Keep engineering and product looking at the same information
• Reduce the manual copying between discussions and Jira

Who it is for

• Engineering managers tracking delivery
• Product managers writing and refining tickets
• Development teams with a busy Jira board
• Teams that already standardised on Jira

What to watch out for

• Priority calls and project decisions stay with the team
• Complex organisations need it fitted to existing processes
• Automation still needs someone to review what it created
• Check what data the assistant can read and where it is processed