What Leapsome is
A people platform for managing performance and engagement. Reviews, goals, feedback and survey data sit in one system that HR teams and managers both use.
It is aimed at organisations that want these processes structured rather than spread across spreadsheets.
What you can do with it
- Run performance review cycles
- Track goals and progress
- Collect and organise feedback
- Measure engagement across teams
- Support manager routines
- Use AI features inside HR workflows
Who it is for
- HR teams and people operations
- Managers running reviews
- Companies formalising performance processes
- Organisations tracking engagement
What to watch out for
- Performance decisions must sit with managers and HR, not with the software
- Employee data is sensitive: privacy, access and retention need defining before launch
- Review cycles and communication need planning so staff understand the process
- AI-written feedback should be reviewed before it reaches an employee
Pros & cons
✓ What we like
- Covers reviews, goals and engagement
- Shared view for HR and managers
- Feedback workflows included
- AI assistance for HR tasks
! What to watch out for
- Employee data needs strict access control
- Performance judgement cannot be automated
FAQ
Who is it for?
Organisations needing structured management of performance, feedback and engagement.
Can AI decide performance outcomes?
No. Performance judgement remains the responsibility of managers and HR.
What should I settle before launch?
Privacy, permissions, review cycles and how the process is communicated.
Last reviewed: 2026-09-15
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