What Loops is
An email platform aimed at software companies. Product notifications, transactional mail and marketing campaigns are managed from the same contact system rather than split across two vendors.
Emails can be triggered from your app or API by event and contact attributes.
What you can do with it
- Send onboarding and lifecycle email
- Trigger mail from product events
- Segment contacts by attributes
- Run update and recall campaigns
- Design emails in a visual editor
- Configure sending domains and track deliverability
Who it is for
- SaaS startups and product teams
- Product operations and growth teams
- Developers who want an email API
- Subscription businesses with lifecycle mail
What to watch out for
- Transactional and marketing mail have different consent expectations, so segment carefully
- Deliverability depends on domain setup, list hygiene and sending practice
- Billing and account notices must be reliable: treat them differently from campaigns
- Check unsubscribe handling meets the rules in your recipients' regions
Pros & cons
✓ What we like
- Product and marketing email in one system
- Event-driven automation
- API triggers available
- Deliverability tooling included
! What to watch out for
- Consent expectations differ by mail type
- Deliverability still depends on your practice
FAQ
What is it for?
Unified management of transactional email and user lifecycle campaigns.
Who is it for?
SaaS teams, product operations and growth teams that send mail around user behaviour.
Can it trigger from my app?
Yes. Emails can be triggered through apps, APIs and integrations.
Last reviewed: 2026-09-15
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