Olvy

What Olvy is

A home for user feedback. Reports, requests and comments are collected in one place, AI groups them into themes and suggests priorities, and teams can share what they did about it.

It suits product teams tired of feedback living in chat threads.

What you can do with it

• Collect feedback from multiple sources
• Group feedback into themes
• Get suggested priorities
• Track which items are being addressed
• Communicate progress back to users
• Report on feedback trends

Who it is for

• Product managers
• Customer success teams
• User researchers
• Engineering teams prioritising work

What to watch out for

• Feedback analysis needs sample context and business goals, not just automatic labels
• A roadmap should not be set from labels alone
• Feedback often contains customer personal data, so check retention
• Low-volume feedback channels produce skewed themes