Prefixbox

What Prefixbox is

Prefixbox handles product discovery for enterprise retailers. Its components are AI search, a conversational shopping agent that answers questions in natural language, navigation, recommendations and A/B testing.

Integrations cover Shopify, Salesforce Commerce Cloud, Magento, WooCommerce and custom APIs.

What you can do with it

• Improve relevance of on-site search
• Answer conversational shopper questions
• Personalize recommendations across the store
• Run A/B tests on search changes
• Integrate with an existing commerce platform

Who it is for

• Enterprise and mid-market retailers
• E-commerce teams with large catalogs
• Merchandising teams working on conversion
• Companies replacing a basic search engine

What to watch out for

• The revenue lift figures quoted on the site are vendor case claims and need testing on your own store
• Search quality depends on clean product data and taxonomy
• Conversational assistants can state product facts wrongly if data is stale
• Enterprise positioning means a longer evaluation