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Tettra

Internal knowledge base with AI answers in Slack

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What Tettra is

A knowledge base for internal company answers. Content is created in a simple editor or imported from Google Docs, Notion and local files, and the AI bot Kai responds when teammates ask questions in Tettra or Slack.

Where answers do not exist, Kai routes the question to a person, and knowledge automation nudges subject matter experts to verify pages before they rot.

What you can do with it

  • Answer repetitive questions automatically in Slack through Kai
  • Import existing docs from Google Docs and Notion
  • Run verification cycles so important pages stay accurate
  • Let experts approve suggested edits from teammates
  • Find and fill knowledge gaps

Who it is for

  • Support and service teams drowning in repeat questions
  • Agencies and service firms onboarding clients
  • Entire companies organising scattered knowledge
  • Teams that already live in Slack

What to watch out for

  • Kai answers are only as current as the pages behind them; verification discipline decides quality
  • Sensitive internal policies need access controls before AI answers surface them
  • Import does not fix bad source documents; expect a curation pass
  • Slack-based answers should link to the source page, not replace it

Pros & cons

✓ What we like

  • Meets the team where they already ask questions
  • Verification workflow fights content decay
  • Imports existing documentation instead of rewriting
  • Routing finds a human when the answer is missing

! What to watch out for

  • Depends on ongoing curation effort
  • Slack dependency for full value
  • Access control setup needed for sensitive content

FAQ

What is Kai?

Tettra's AI bot that searches the knowledge base and answers questions in Tettra or Slack.

What happens when Kai cannot answer?

It helps find the right person to answer the question.

Can existing docs be reused?

Yes. Content can be imported from Google Docs, Notion and local files.

Last reviewed: 2026-09-15

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